We have a 15 day return policy, meaning you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it and in its original packaging. You will also need the receipt or proof of purchase or order number.
To start a return, you can contact us at email@example.com.
If your return is accepted, we will send you a return shipping label, with instructions on how and where to send your package.
Damaged products and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item, so that we can assess the problem and correct it.
Unfortunately, we are unable to accept returns on discounted items or gift cards. They are final sale.
We will notify you once we have received and inspected your return, and let you know whether or not the refund has been approved. If your request is approved, you will automatically be refunded to your original payment method within 10 business days.
If more than 10 business days have passed since your refund was approved, please contact us at firstname.lastname@example.org.